THE PAINT LAB — SMS Terms of Use
Effective date: September 1, 2026
These Terms of Use cover the text messages sent by THE PAINT LAB (THE PAINT LAB), Potsdam, NY. They explain the messages you may receive, how message frequency works, and how to stop messages at any time.
What messages you will receive
When you book an appointment, check in, or otherwise provide your mobile number to the Salon, you may receive text messages related to your visit, including:
- Appointment reminders
- Appointment confirmations
- Receipts and payment confirmations
- One-time passcodes and account verification messages
These transactional messages come from the Salon's own phone number and relate directly to services you have requested.
Marketing messages
If you separately opt in to marketing messages from the Salon, you may also receive promotional or marketing texts, such as special offers, seasonal promotions, or reminders to rebook. Marketing messages are sent only to customers who have given separate consent for marketing, and are never combined with the transactional consent described above.
You may stop marketing messages at any time, separately from transactional messages, by replying STOP to any marketing text you receive.
Message frequency
Message frequency varies based on your activity with the Salon. Transactional message volume depends on how often you book, check in, or complete a purchase (for example, one reminder and one confirmation per appointment). If you opt in to marketing messages, you may receive up to 4 marketing messages per month.
Message and data rates
Message and data rates may apply. Message frequency varies. Contact your wireless carrier for details about your text and data plan.
How to opt out
You can cancel text messages at any time. Text STOP to any message you receive from the Salon to opt out. After you send STOP, we will send you a message confirming that you have been unsubscribed. You will no longer receive text messages from that program. If you want to receive messages again, sign up as you did the first time, or contact the Salon directly.
How to get help
If you are experiencing issues with the messaging program, reply HELP for more assistance, or contact us directly using the information below.
Support phone: (315) 261-4560
Carriers are not liable
Carriers are not liable for delayed or undelivered messages. Wireless carriers participating in this messaging program are not liable for delayed or undelivered messages.
Consent is not a condition of purchase
Consent to receive text messages is not a condition of purchasing any goods or services. You may use the Salon's services without opting in to text messages.
Privacy
Your information will not be shared with third parties or affiliates for marketing or promotional purposes. For more information about how your data is collected and used, see our Privacy Policy.
Changes to these terms
We may update these Terms of Use from time to time. The effective date at the top of this page reflects the most recent update. Continued use of the messaging program after changes are posted means you accept the updated terms.